Our products are shipped directly from our warehouses located in the United States and overseas.
In general, for US based customers, shipping times will be as follows:
Processing time: 1-5 days
Shipping time: 6-15 days
Total time from order placement to your front door: 9-18 days
If you have not received your order in 21 days, please send us an email at firstname.lastname@example.org and we will check on the status of your order.
If you still have not received your order in 30 days, you are entitled to a full refund. Please contact us at email@example.com and provide us with your name, order number, and order date. We will check on the status of your order and will issue you a refund if your order qualifies.
Keep in mind that products are being sourced from multiple countries and, as a result, orders with multiple products may arrive in separate packages and on different days. We apologize in advance for any inconvenience this may cause you.